For doctors, VA.care Doctors' answering services in washington dc provide a complete solution to better communications with patients and streamline some of the administrative tasks. These services support a 24-hour operation where patients are assisted without delay, and the staff are freed to attend to patient care.
???? 24/7 Patient Communication Support
VA.care medical answering services provide patient call answering services irrespective of the time of day or night. Being open all the time is important because there may be emergency calls, appointment bookings, or the need for some information from outside office hours. With support available at any time, your practice wins patient appreciation and trust.
???? Fully HIPAA Compliant Staff
The reception staff working virtually are highly trained in medical terminologies and compliance to HIPAA, allowing them to work with patient information professionally and confidentially. The receptionists are well versed enough in their jobs to handle a whole range of issues: call triage, prescription refills, and appointment scheduling.
???? Appointment Management
Includes scheduling and reminder services so clients will miss fewer appointments and can keep schedules full.